Effective Date: Aug 10, 2024

At AJ Road Service Repair, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

• Personal Information: We may collect personal information such as your name, contact details (phone number, email address), and vehicle information when you book a service, contact us, or fill out a form on our website.
• Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, and browsing behavior through cookies and other tracking technologies.

2. How We Use Your Information

• To Provide Services: We use your personal information to schedule and provide the services you request, communicate with you about your appointments, and respond to your inquiries.
• To Improve Our Services: We use non-personal information to analyze website usage, improve our website and services, and enhance your user experience.
• Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials, special offers, and updates about our services.

3. Information Sharing and Disclosure

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These parties are obligated to keep your information confidential and use it only for the purposes specified by us.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

• Access and Correction: You have the right to access and update your personal information. You can contact us to request a copy of your information or to correct any inaccuracies.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us directly.
• Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our website and services after such changes constitutes your acceptance of the updated policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

AJ Road Service Repair

Contact Number: (949) 278-3364

Email: info@ajroadservicerepair.com

Address: 1002 E Benedict Rd, San Bernardino, CA 92408

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.